How can we help you?Browse setup guides, troubleshooting help, and answers to common account questions.

BytesFlows provides residential proxy access for teams that collect public web data, monitor markets, and support AI products.

What teams use it for:

• Localized SERP monitoring
• E-commerce price and catalog tracking
• Ad verification and fraud checks
• AI data collection for RAG, fine-tuning, and research
• Social media operations with lower linkage risk

What you get:

• Residential IP coverage across 74 countries
• City and ASN targeting
• Support for HTTP, HTTPS, and SOCKS5
• Plans for both self-serve testing and larger team rollouts

Three steps to start with BytesFlows

Step 1: Create your account

• Sign up at bytesflows.com
• Verify your email
• Access the dashboard

Step 2: Choose a plan

• Start with free credits to test target sites
• Compare plans in the pricing page
• Contact sales if you need a larger setup

Step 3: Connect your tools

• Copy your proxy credentials from the dashboard
• Use them in your crawler, browser, or data collection tool
• Start collecting public web data with the geo settings you need

Your proxy credentials let your tools connect to BytesFlows.

How to find them:

1. Log in to your BytesFlows Dashboard
2. Open the proxy or account section
3. Copy the host, port, username, and password shown there

Before you start:

• Confirm the target country or city you need
• Check whether rotating or sticky sessions fit your use case
• Keep your credentials private inside your team

Tip: If you are testing a new target site, start with a small job first and confirm the response quality before you scale up.

BytesFlows works with most common data collection tools.

Supported protocols:

• HTTP
• HTTPS
• SOCKS5

Common setups:

• Scrapers and crawlers
• Browser automation tools
• SEO monitoring tools
• Market intelligence workflows
• Internal data collection services

Common targeting options:

• Country
• City
• ASN
• Rotating or sticky sessions

Tip: If your team is testing multiple tools, start with a simple request in each one to confirm the right auth and geo settings.

BytesFlows offers multiple plan types depending on how you collect data.

Common options:

1. Residential Dynamic for flexible traffic-based usage
2. ISP Static when you need a stable, non-rotating IP
3. Enterprise plans for larger teams or custom requirements

What to compare:

• Traffic or instance needs
• Geo coverage requirements
• Whether you need rotating or stable identity
• Whether your team wants self-serve or direct support

Tip: Choose by use case first, then compare how much traffic or how many instances you need.

New accounts can start with free credits so teams can test before committing to a larger plan.

Best way to use them:

• Test target sites and geo settings
• Check response quality
• Confirm whether rotating or sticky sessions fit better
• Measure whether the plan matches your expected usage

Tip: Use free credits for validation, not full-scale runs. Once you confirm results, you can move to the plan that fits your volume.

Talk to sales when your team needs more than a quick self-serve test.

Good reasons to contact sales:

• You need a larger monthly volume
• You have custom security or compliance requirements
• You want help choosing the right setup
• You need a plan for multiple teams or projects
• You want to evaluate a longer-term commercial agreement

Tip: If your needs are clear and small, self-serve is usually enough. If requirements are broader or more complex, talking to sales saves time.

You can start small and move to a larger plan when your team needs more capacity.

Typical upgrade triggers:

• More target sites
• More frequent refreshes
• More markets to monitor
• Higher daily traffic
• A need for closer support

How to decide:

1. Review current usage in the dashboard
2. Compare pricing against your active use case
3. Upgrade directly or contact sales for a larger setup

Note: If your project changes from testing to ongoing production use, revisit geo settings, traffic assumptions, and support needs together.

BytesFlows is designed for teams that care about stable access and responsible usage.

What to evaluate:

• Ethical sourcing of residential IPs
• Controlled access to credentials
• Clear geo targeting options
• Support when targets become more sensitive

Good team practices:

• Keep credentials private
• Limit access by role
• Rotate credentials when appropriate
• Review who is using which setup

Tip: Good security is not just encryption. It also includes clear access controls, careful credential sharing, and responsible use of target sites.

BytesFlows is best suited to legitimate public web data use cases.

Common examples:

• Search monitoring
• Price and catalog tracking
• Ad verification
• Public market research
• AI data collection from public web pages

Before you start:

• Confirm you are collecting public information
• Choose the right geo and session settings
• Start with a smaller run to validate results

Rest assured: Teams usually get the best results when they match the proxy setup to the target site and keep usage focused on legitimate, clearly defined goals.

No setup removes all blocking, but the right configuration helps a lot.

What usually helps:

• Residential IPs instead of datacenter IPs
• Matching geo settings to the target market
• Using sticky sessions when a flow needs continuity
• Rotating sessions when repeated requests increase pressure
• Slowing request rates when needed

If blocking increases:

1. Recheck the geo target
2. Review the request pattern
3. Test a smaller run
4. Contact support if you need guidance

Tip: Stable results usually come from the right mix of IP type, geo targeting, session strategy, and request pacing.

A browser is one of the fastest ways to confirm your credentials work.

Quick test flow:

1. Copy your proxy host, port, username, and password
2. Add them to your browser extension or local browser profile
3. Open an IP check page or your target site
4. Confirm the region and response quality

What to verify:

• Correct authentication
• Expected country or city
• Stable page loading
• No unexpected blocks on your first test

Most scrapers connect using a standard proxy string or host/port credentials.

Typical setup steps:

1. Choose the target market
2. Copy the credentials from the dashboard
3. Add them to your script, crawler, or scraper
4. Run a small request set first

Before scaling up:

• Confirm the target site behaves as expected
• Check whether rotating or sticky sessions fit better
• Make sure your timeout and retry logic are sensible

Before you scale, make sure the basics are correct.

Checklist:

• Credentials work
• Geo target is correct
• Response content is usable
• Session type matches the task
• Request pacing is reasonable

For larger teams:

• Document the chosen setup
• Track which markets each job uses
• Review usage after the first larger run

Tip: The fastest way to avoid wasted spend is to validate one small production-like job before you scale volume.

If you get stuck, start with the quickest source of help for your situation.

Best places to check:

• The pricing page for plan differences
• The solution pages for use-case guidance
• The docs for setup examples
• Contact support when you need direct help

What to include when asking for help:

• Your use case
• The target market or region
• Whether you need rotating or sticky sessions
• What you already tested

If responses look wrong, check these common causes first:

Common causes:

• Wrong credentials
• Wrong country or city target
• The target site is blocking the current pattern
• Session type does not match the flow
• Retries or timeouts are too aggressive

Quick checks:

1. Test one request manually
2. Verify the reported IP location
3. Reduce request speed
4. Try a different session strategy

Blocking usually comes from a mismatch between the target site and the way requests are sent.

Things to review:

• Request frequency
• Session type
• Geo target accuracy
• Whether the site is sensitive to automation

Ways to improve stability:

• Slow the request rate
• Use residential access for sensitive targets
• Keep session settings consistent with the task
• Test a smaller sample before restarting a large run

If multiple teams or projects use BytesFlows, keep the setup organized from the start.

Good practices:

• Separate credentials where possible
• Track which project uses which markets
• Review usage regularly
• Choose plans based on the real project need

When to talk to sales:

• Several teams share one account
• Usage is growing quickly
• You need a larger commercial setup
• You want help planning the right structure

Keep your account details current so your team can manage plans smoothly.

Typical updates:

• Contact information
• Billing details
• Internal ownership notes
• Access to plans or credentials

Good practice:

• Review details whenever the owner or team changes
• Remove outdated access quickly
• Make sure billing contacts are current

Our team can help with setup questions, plan selection, and troubleshooting.

When to contact support:

• You are unsure which plan fits
• A target site behaves unexpectedly
• You need help choosing geo or session settings
• You want guidance before a larger launch

What helps us respond faster:

• Your use case
• The target market
• The setup you already tested
• Any error details or screenshots

Protect your account by keeping access simple and controlled.

Best practices:

• Use a strong password
• Limit who can view credentials
• Rotate credentials when needed
• Review account access regularly

If something looks wrong:

• Change credentials
• Review recent activity
• Contact support if you need help securing the account